for vendors
How listingactually works
Your listing, from the first photo through to getting paid. Each chapter is a screen you will actually see, so you can skip to the bit you are stuck on.
What Flowerrie is
Flowerrie is a UK marketplace where someone plans a whole event in one place. The venue, the food, the photographer, the cake, booked together rather than across six tabs and eleven email threads.
For you that means your listing sits where people are already deciding, next to the other things they need on the same day.
What it costs
Listing is free. No subscription, no monthly fee, no charge for having a page.
We take a commission, and only when you actually get booked through the platform. If nobody books you, we earn nothing. That is deliberate, because the only way we do well is by getting your dates filled.
Venues are 10%. Services are 15%. It comes off the booking total before the rest shows in Earnings.
There is no fee for requesting a payout. The commission was already taken on the booking.
What to have ready
You can save as you go and come back, so nothing here has to be ready before you start. Having these to hand makes it a twenty minute job rather than three sittings.
At least five photos
The most common place people stop. Five is the minimum for most listings and the page will not let you past that step without them. Your own photos, not stock, and not screenshots.A price you would actually take
One package with a real number on it. More on why in Prices and packages.Where you work
An address if people come to you, or the areas you travel to if you go to them.A description
For services you need at least 75 words and the page counts them as you type. For venues there is no hard minimum, but the page suggests aiming for 300 or more and a short one will not do you any favours.
There are a few ways in and they land you in slightly different places.
You signed up yourself. You created an account at flowerrie.com. After registering you are sent to the login page to sign in. There is no automatic login, so expect to type your password once more. Once you are in, the dashboard opens the listing wizard for you.
Registration wants your first name, last name, phone number, email and a password of at least 10 characters. A profile picture, your age and gender are optional and can wait.
We sent you a claim link. We had already built your listing and emailed you a link to finish it. That link signs you in without a password and drops you straight into a shortened wizard that starts with photos, because the rest is mostly filled in already. Steps you do see carry a line saying "Pre-filled from public information, confirm or correct as you go." You can set a password afterwards.
We built it with you in person. Same as a claim. You will get a first login link by email that lets you choose a password.
You used Google. No password to remember, and your email counts as verified straight away.
Whichever route you came in by, you need a listing before the dashboard fully opens. Until then you will see a card asking you to create your first one.
Email verification
We send a verification email. You do not need to click it to log in or to build a listing. You do need a confirmed inbox later if you want the blue tick, which is covered in Getting paid.
This is the same choice as in the wizard. Tapping a tile here does not start a listing.
What would you like to list?
Choose the type of listing that best describes what you want to offer
What kind of service are you offering?
Choose the category that best describes your service
The most important thing on this page
Saving is not the same as submitting.
The wizard saves your progress automatically as you move through it. That saved listing sits in your Drafts. It is not with us, nobody is reviewing it, and it is not going live. You have to reach the last step and press Publish or Submit.
If your listing has been sitting in Drafts for a week, this is almost always why.
If the Next button disappears
On a laptop, when something on the step is not finished, the Next button is hidden rather than greyed out with a reason next to it. It looks like the page has broken. It has not. Something on that step is incomplete.
Nine times out of ten it is one of two things:
- Fewer than five photos, or no main photo chosen
- No package with a name and a price on it
On a phone the footer tells you what is missing. On a laptop it does not, which we are fixing.
First, venue or service
Everyone starts the same way. After a short welcome you choose whether you are listing a venue, a space people hire, or a service, something you bring to an event. Choosing sends you down a different set of steps, so get this one right. Selecting moves you straight on.
A venue listing is ten screens. This is each one.
- 01
Welcome
Nothing to fill in. - 02
What would you like to list?
Venue or vendor service. - 03
What type of venue
Pick the closest match. If none fits, choose Other and you can name the space itself later.- Wedding venue
- Event space
- Conference room
- Restaurant
- Outdoor space
- Other
- 04
Space details
How many rooms or spaces you hire out, from one to five, then a name and a capacity for each. Capacity is required and has to be between 1 and 10,000. There is also a minimum booking capacity if you have one, and it cannot be larger than your total. - 05
Location
Start typing your address and pick one of the suggestions. Typing it freehand will not work, because choosing a suggestion is what puts you on the map. - 06
Amenities
Tick everything you genuinely have. At least one is required. Only tick what is really there. Someone turning up expecting a kitchen is a worse problem than not having ticked the box.- Parking
- Catering
- Accessibility
- Wifi
- Sound system
- Lighting
- Air conditioning
- Heating
- Restrooms
- Security
- Outdoor space
- Kitchen
- Dance floor
- Stage
- Projector
- Microphone
- DJ booth
- Bridal suite
- Groom room
- Cloak room
- Wheelchair access
- Elevator
- Ramp
- Prayer room
- 07
Photos
Minimum five, maximum thirty, and you choose one as the cover. See Photos. - 08
Pricing
Your hire packages, plus the money side of a booking: the booking fee people pay to confirm, when the balance is due, an optional cleaning fee, a refundable damage deposit if you take one, your minimum booking duration and your operating hours. See Prices and packages. - 09
Name and description
The name of the space and what makes it worth hiring. Both required. There is no enforced word count here but the page suggests 300 or more, and that is good advice. This is what someone reads when they are choosing between you and three others. - 10
Review and publish
Everything on one screen with links back to any step. Then submit.
Between nine and fourteen screens depending on what you do. Photography is eleven, hair and beauty and transport are twelve, catering, decor, entertainment and event experiences are thirteen, bakery is fourteen, and other is nine. The shape is always the same.
- 01
What kind of service
This is how someone searching for you finds the right listing.- Photography and videography
- Catering
- Entertainment
- Decor and styling
- Bakery
- Event experiences
- Hair and beauty
- Transport
- Other
- 02
Type-specific questions
The ones that make your listing findable, and they are worth doing properly rather than fast. A photographer says whether they shoot photo, video or both, then picks the events they cover. A caterer picks service style, cuisines and dietary options. A baker picks cake types and delivery options, which is a required one. Entertainment picks type, then genres, then indoor or outdoor. Transport builds a fleet, with make, model and a price per vehicle. This is how someone searching for a vegan caterer in East London finds you rather than somebody else. - 03
Location
Where you are based. - 04
Travel and fees
Whether you work locally and nationwide or internationally, how far you travel in miles, and whether travel is included in your prices or charged per mile. There is an optional call-out fee too. Be honest about the radius. A fifty mile radius you do not really want to drive costs you more than a twenty mile one you do. - 05
Photos
Usually five minimum. A few categories accept fewer. - 06
Pricing
Your packages, a booking fee, and for some types a guest range or a pricing unit. - 07
Name and description
At least 75 words, counted on screen as you type. This one is enforced and the page will not let you continue under it. - 08
Review and publish
Check it over, then submit.
What happens if you close the tab
Your progress saves automatically once you are past the first step. You can close it and come back.
Two things do not survive. Anything you typed in the last few seconds before closing, if the save did not run. And photos that were still uploading, so let uploads finish before you leave.
If you are mid-listing on your phone and want to finish on a laptop, that works. The draft is on our side, not in your browser.
Going back never clears what you have already filled in.
Invented examples. Not a real vendor. The list is the builder. The editor below is what opens when you add or edit a package.
Example packages
A package needs a name and a price before it can be your starting price.
Half Day Coverage
Ceremony through speeches, for a morning or afternoon booking.
Full Day Coverage
The whole day, from getting ready to the first dance.
Conference half day
Talks, panels and networking for a weekday booking.
Why there has to be a number
Every listing on Flowerrie carries a starting price. This is not negotiable and it is the thing suppliers push back on most, so here is the reasoning.
Bridebook's own research found this.
59% of couples will not contact a supplier at all if there is no price online.
They do not send a message asking. They close the tab and message someone else.
"Contact us for a quote" reads as expensive. People assume the worst and move on.
It is a floor, not a quote
The number on your listing is the lowest you would take that job on for. It is not a commitment, it is not a fixed price, and nobody can book you at it without speaking to you first.
When someone enquires it lands in your messages here, and you agree the real number with them there, exactly as you would on the phone. Every job is different and everyone understands that.
It saves you time
The people who message you have already seen your starting price and decided they can afford it. You stop spending an hour on someone who was working to a budget a third of yours.
How a package works
A package is a thing you sell, with a name and a price.
Name is required. Make it descriptive. "Half Day Coverage" beats "Package One".
Price is labelled optional on the form, and a package will save without one. But you cannot leave the pricing step or submit your listing without at least one package that has a price above zero, and a package with no price shows a "Add a price" prompt and can never be your starting price. Treat it as required.
Duration in hours, if that is how you sell.
Inclusions are what someone gets. Some service categories require at least three before the package will save. Venues do not.
Description is a short paragraph.
Group is optional and useful if you sell across two lines. Put "Weddings" on some packages and "Corporate" on others and they render as separate rows on your listing rather than one long list. Spell the group name identically each time. "Weddings" and "Wedding" create two rows.
Some categories add their own fields. Use the tabs on the builder above to see catering menus, a transport fleet and bakery servings. Photographers also get a second shooter field. Videographers get film lengths.
What shows on your listing
Your headline is the cheapest package you have with a price on it. It shows as "From £X".
That has one consequence people do not expect. If you add a cheap extra as a package, that becomes your headline and it is what people see in search results. If you sell a £35 add-on alongside a £450 day rate, the card says From £35.
Most listings show a single total. If your package covers a guest count you will also see a per-head figure underneath it in smaller text. A package that covers one day shows "a day" after the price.
We do not show hourly rates. If you sell by the hour, that is still a package: a two hour minimum is a two hour package with a price on it. A total is what people compare, so a total is what we show.
What you set and what we handle
You set the name, price, duration, inclusions, description and group.
We handle how it displays, including the per-head figure and which package drives your headline. If your listing should show a per-head number and does not, message us and we will set it.
07
Photos
The rules
Five minimum
Most listings. The wizard will not let you past without them. A few categories accept fewer.
Thirty maximum
PNG, JPG or GIF, up to 50MB each.
1200 pixels wide
Bright, natural light where you can. A variety of angles rather than five versions of the same shot.
No watermarks and no text over the top. They look worse in search than you think, and they date.
Your main photo
You pick one as your cover, and it is the one that appears in search results, so it is doing most of the work. Lead with your strongest image, not your most recent.
Tap or click a photo to make it the cover, and drag to reorder the rest.
Cropping
You are not cropping a rectangle. You are setting a focal point. Drag the pin onto the part of the photo that matters, usually a face or the main feature.
Your photo appears in several shapes across the site. A tall tile crops the sides, a wide phone view crops the top and bottom. The pin tells us what to keep in all of them, and it is the same pin wherever you drag it.
Portrait photos are pinned near the top by default, so faces are not cut off.
Two things that go wrong
Let uploads finish. If you leave while photos are still uploading, they are gone. Wait for them to complete.
Upload the file, do not paste a preview. Some older listings ended up showing broken thumbnails because of this. If your photos look fine while you are editing but the page is empty after a reload, message us and we will fix it.
What happens after you submit
Your listing comes to us for review. We check it reads well, the photos are yours, and that someone could book from it with confidence.
That usually takes around 48 hours. It is a person, not an automatic process, so it can be faster or slower. Nothing approves itself after a set time.
You get an email when it is done and a notification in the dashboard. The email for a first approval is headed "You're live on Flowerrie."
Example Barn
Kent · up to 80 guests
From £1,450
If we come back with changes
We will say why. Your listing sits under Drafts labelled Rejected and you can edit and resubmit it. It is almost always a photo count, a missing price, or a description that needs a bit more. It is not a judgement on your business.
Your listing states
Draft
Saved, not submitted. Nobody is looking at it.
Pending approval
With us.
Live
Public and bookable.
Offline
Approved but hidden, because you turned it off.
Pending (edit)
Your live page is still up and a change you made is with us.
Editing after you are live
Go to Manage Listings, open the listing and choose Edit or Continue editing.
Example Barn
Live
Example Barn
Pending (edit)
Example Barn
Draft
Your live page stays up the whole time. You are editing a copy. Nothing changes publicly until you submit the change and we approve it. Your published version stays on the Active tab while the edit sits under Drafts.
One thing worth knowing. If you start an edit, leave it unsubmitted for a while and then open it again, we rebuild it from your current live listing and those unsaved edits are lost. If you start editing, finish and submit.
Turning your listing off
There is an Online and Offline switch in Manage Listings. Off hides you from search and you can turn it back on yourself.
Do not use it to get out of a booking someone has already made. Message them first.
This is the section most people skip and then need urgently. It is worth five minutes now.
Going live and getting paid are two different things
You can publish a listing, be found, take enquiries and take bookings without setting anything else up.
You cannot withdraw money until you have done two separate things, and neither of them is your listing approval.
Connect bank
Payments run through Stripe. You leave the page briefly, complete Stripe's checks, and come back. About two minutes. There is no separate bank form on Flowerrie, Stripe collects those details itself.
Payouts
Get paid on Flowerrie
We use Stripe so you can add your bank details safely. About two minutes.
Get verified
A short checklist: your business details, a phone number guests can reach, where you work, and confirming your email. This is also what puts the blue tick on your listings.
- Business details
- Where you work
- Confirm your email
Do both when you go live, not when your first booking lands. Stripe's checks are not instant and you do not want to be doing them the week the money should be arriving.
If you try to withdraw without them you get a message saying you must be verified. That means the Get verified checklist, not your listing approval.
How an enquiry reaches you
Someone messages you from your listing. It appears in Messages in your dashboard, and the bell in the header shows a notification.
The bell is the thing to watch. Email follows if your inbox is confirmed, but the dashboard is where it lands first and it is the source of truth.
Replying, and agreeing a price
Open the conversation and reply. Keep everything in the thread, including dates, extras and any changes, so there is one record of what was agreed.
If they have sent a booking request you can Accept or Decline it right there.
If you want to offer something that is not one of your packages, use Custom offer. Give it a title, a total, a deposit if you want one, and the line items. They see it in the chat and can accept it.
One thing about custom offers: they do not block out your calendar or update your availability. They are for extras alongside a booking. For a change to an actual booking, send a counter offer from the booking request instead.
Bookings
Bookings live in their own section, split into Upcoming, To confirm, Past and Cancelled.
You can confirm a booking, decline one, or cancel one that has not been paid for.
Two things make a booking real, and it is worth knowing both. You pressing Confirm on the booking, and the payment going through. Until payment lands, a booking is pending and the date is not held for good. Unpaid pending bookings drop off on their own after the event date passes.
Once a booking is confirmed and paid, treat it as locked. If something genuinely has to change, message the couple first, follow the cancellation terms on your listing, and then change the booking.
The money, in order
- 01
They book and pay
A deposit, or the whole thing. - 02
Commission comes off
It comes off the booking total before the rest shows in Earnings. - 03
Pending in Earnings
The rest sits there until the event has happened. - 04
Seven days after the event
It becomes available. That window covers chargebacks and it protects both of us. - 05
You press Withdraw
Minimum £25. - 06
It reaches your bank
One to three working days.
10% for venues, 15% for services, taken on the booking. That is the only time it comes off.
Your Earnings screen shows your total, this month, this year, and what is available to withdraw right now. The transactions table shows each booking, the fee taken, and your payout, and you can export the lot as a CSV.
Refunds
If a couple asks for a refund it comes to us, and we handle it against the cancellation terms on your listing. Approved refunds go back to their original payment method and you will see the line in your Earnings.
While a refund request is open, that amount is held back from what you can withdraw. If you try to take out more than is left you will get a message saying how much is actually available.
Calendar. Set prices for specific days and block out dates you cannot do.
Off-platform bookings. Record work you got elsewhere so your calendar is accurate. The amounts are for your own notes and do not move any money here, and you can have them block your Flowerrie calendar too.
Reviews. After a completed booking you can ask for one and copy a link to send. You can reply to reviews, and report one if something is wrong with it.
Documents. Send a contract, or reply when a planner asks for one. There are templates ready to use, or you can upload your own.
Business Info. Your logo, business name, category, description, phone, website, socials and address. This is also where the Get verified checklist sends you.
- My listing has been in Drafts for days. What happened?
- It was probably never submitted. Saving and submitting are different things. Open it, go to the last step and press Publish.
- The Next button has disappeared.
- Something on that step is incomplete. Almost always fewer than five photos, no main photo chosen, or a package with no price.
- Can I list more than one thing?
- Yes. If you do two genuinely different things, two listings usually works better than one, because people search for them separately.
- Do I have to put a price?
- Yes. It is a starting point, not a quote, and the real number gets agreed with the customer in your messages.
- What do you take as commission?
- 10% on venues, 15% on services, and only when you get booked through the platform. Couples pay a separate 5% checkout fee that does not come out of what you are paid.
- When do I get paid?
- Seven days after the event, once you have connected your bank and completed Get verified. Minimum withdrawal is £25, and it takes one to three working days to arrive.
- Can I change my prices after going live?
- Yes. Open the listing and edit. Your live page stays up until the change is approved.
- How do I change my email address?
- Message us and we will do it.
- Something is not working.
- Message us. If it is a bug we would rather hear about it than not.
ready when you are
Your page can be live this week.
Listing is free. You only pay when a booking comes through us.